Shipping policy

Last Updated: April 15, 2026

Kute Riot is committed to providing a clear and dependable shipping experience. This policy explains how orders are processed, shipped, tracked, and delivered so you always know what to expect.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Additional information regarding returns or refunds can be found in our Return & Refund Policy.

For common shipping questions, additional information may also be available in the FAQ section located on our contact page.

Contact Page:
https://shopkuteriot.com/policies/contact-information

Order Processing Time

All orders are processed within 2–5 business days after payment has been successfully received.

Processing includes:
• Order verification
• Quality inspection
• Packaging
• Shipping label creation
• Dispatch to the shipping carrier

Orders may be processed and shipped throughout the week, including weekends and holidays when available.

However, processing times may vary depending on:
• Order volume
• Product availability
• Fulfillment partner schedules
• Carrier pickup availability

During promotions, holidays, or periods of high order volume, processing times may take slightly longer.

Once an order ships, a shipping confirmation notification with tracking information will be sent.

Processing Time vs Shipping Time

Processing time and shipping time are two separate timeframes.

Processing time refers to the time needed to prepare an order for shipment.
Shipping time refers to the time it takes for the carrier to deliver the package after it has been shipped.

Estimated delivery time = processing time + shipping time

Order Changes & Cancellation

Order changes or cancellations may be requested within 16 hours of placing an order.

After this period, orders may already be in processing or sent to fulfillment and cannot be canceled or modified.

Requests may be submitted through:

Contact Page: https://shopkuteriot.com/policies/contact-information
Email: hello@shopkuteriot.com

United States Shipping Options

SHIPPING METHOD | ESTIMATED DELIVERY | COST:

Shipping costs are calculated at checkout based on the selected shipping method

Rush (Express) shipping is currently unavailable for all orders.

International Shipping

Kute Riot ships to select international locations.

International shipping rates are automatically calculated at checkout based on destination, shipping carrier, and package weight.

Estimated delivery timeframes may vary depending on:
• Customs clearance
• Local postal services
• Regional carrier delays
• International transportation logistics

Customs, Duties & Taxes

International shipments may be subject to:
• Customs duties
• Import taxes
• Tariffs
• Brokerage or clearance fees

These charges are determined by the destination country and are not included in product prices or shipping fees.

Any import charges are the responsibility of the recipient.

Split Payment at Checkout

At Kute Riot, we work with a variety of trusted suppliers to bring you bold, unique, and on-trend pieces at the best possible prices. Because of this multi-supplier model, items in your order may not always come from the same warehouse.

How Split Payments Work

When you place an order that includes products from two or more different suppliers, your checkout may include separate shipping costs for each supplier. This means your total shipping fee can sometimes add up, as each supplier handles and ships their items individually.

Each item is processed directly from its supplier, which allows us to offer a wider range of styles, faster sourcing, and more unique collections—but it can also result in split shipping charges at checkout.

What This Means for Your Order

Items may be shipped separately depending on supplier location
Shipping fees may be split across multiple suppliers
Delivery times can vary between items in the same order
All shipping costs are clearly shown before you complete checkout

Our Commitment

We’re actively working on improving our logistics system to reduce split shipping costs and make checkout as seamless and affordable as possible. Our goal is to gradually streamline supplier coordination so you pay less in combined shipping over time while still enjoying a wide variety of styles.

Checkout Transparency

You will always see a full breakdown of shipping costs before payment is completed. This ensures complete transparency so you know exactly what you’re paying for with no hidden charges.

If you have any questions about your

Multiple Suppliers & Split Shipments

Kute Riot partners with multiple trusted suppliers and fulfillment partners to curate a wide selection of trendy and high-quality pieces.

Because our products may ship from different supplier warehouses or partner locations, orders containing multiple items may occasionally arrive in separate packages.

If this occurs:
• Items may ship on different days
• Multiple tracking numbers may be provided
• Packages may arrive at different times

Some items may ship directly from our partner suppliers. In certain cases, packaging may reflect the fulfillment partner or shipping provider used for that item.

Please note that this does not affect the quality of the product. Each piece available at Kute Riot is carefully selected to meet our standards for style, comfort, and overall quality.

Shipping updates and tracking details will be provided as each item is dispatched so you can follow your order every step of the way.

Shipping Protection

Shipping protection may be offered at checkout for additional coverage during transit.

This optional protection may cover:
• Lost packages
• Damaged shipments
• Delivery issues

Coverage details are displayed during checkout if selected.

Pre-Order Items Policy

At Kute Riot, select sold-out or high-demand items may become available for pre-order. Customers who place a pre-order on eligible items may receive 10% off that item as part of our preorder program.

What “As Soon As Possible” Means

Pre-order items are fulfilled as soon as inventory becomes available from our suppliers. While we work closely with our suppliers to restock items as quickly as possible, exact restock and shipping timeframes may vary and are sometimes outside of our control.

By purchasing a pre-order item, you acknowledge and understand that:

Delivery timelines may be delayed or unforeseeable
Restock dates are estimated and not guaranteed
Some pre-orders may take longer than expected depending on supplier availability, manufacturing, shipping delays, or inventory limitations

Kute Riot will continue communicating with suppliers and monitoring inventory updates to ensure orders are delivered.

Refunds & Cancellations for Pre-Orders

Customers may request a cancellation or refund for a pre-order item if the waiting period becomes longer than expected. If submitting a cancellation or refund request related to preorder delays, customers should include “Pre-Order Delay” as the reason for the request.

Kute Riot also reserves the right to cancel and fully refund any pre-order at our discretion if:

Supplier delays become excessive
Inventory becomes unavailable
Production or fulfillment issues prevent reasonable delivery timelines
Order limitations or stock restrictions apply

Please note that preorder quantities may be limited per customer depending on supplier availability and demand.

By placing a preorder, you acknowledge and agree that fulfillment timelines are estimates only and may vary due to supplier or shipping delays outside of Kute Riot’s control.

For full details regarding cancellations, eligibility, and refund processing, please review our
Refund Policy
and refer to the preorder section for additional information.

Sizing Disclaimer

Kute Riot strives to provide helpful sizing guidance for the best shopping experience.

Some items may follow international sizing standards and may run smaller than U.S./Western sizes.

We recommend reviewing sizing details carefully before placing your order.

For the best fit:
• Check the specific product description for measurements
• Consider fabric stretch and fit type
• Size up if between sizes or for a looser fit

Sizing may vary depending on the item, fabric, and supplier.

Discounts & Promotions

Kute Riot may offer discounts and promotions through:
• Email newsletters
• Text messages
• Website promotions
• Seasonal campaigns

Important instructions:
• Enter codes exactly as provided
• Discounts apply only to eligible items
• Promotions cannot be combined unless stated

Discounts must be applied at checkout and cannot be added after an order has been placed.

All promotions are subject to change or expiration at any time.

Tracking Your Order

Once an order ships, a tracking number will be provided.

Track your order here:

https://shopkuteriot.com/apps/track123

Additional tracking tools may also be used:

https://parcelsapp.com
https://m.17track.net/en/

Incorrect Shipping Address

Accurate shipping information must be provided at checkout.

If an incorrect address is entered and the order has already been processed or shipped, changes may not be possible.

Orders returned due to incorrect or incomplete address information may require additional shipping charges to be reshipped.

Missing Packages

If a shipment appears missing, please complete the following steps:
• Check tracking information
• Contact the shipping carrier
• Check around the delivery area
• Check with neighbors or building management
• Allow 24–48 hours for delayed updates

If the package cannot be located after completing these steps, please contact us:
https://shopkuteriot.com/policies/contact-information

Packages Marked as Delivered

Once a shipment has been marked “Delivered” by the carrier, responsibility for the package transfers to the recipient.

Kute Riot cannot guarantee replacement or refund for packages confirmed as delivered.

Shipping protection claims may be available if that option was selected during checkout.

Shipping Delays

Shipping delays may occur due to circumstances outside of our control, including:
• Severe weather
• Customs inspections
• High carrier volume
• Transportation disruptions
• Regional postal delays

Estimated delivery times are not guaranteed delivery dates once the package has been shipped.