Terms of service

Last Updated: April 15, 2026

Welcome to Kute Riot. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or purchasing from our store, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use the Services.

Kute Riot operates this website and store through Shopify, which enables us to provide our products and services to customers.


1. Use of Our Website

By accessing or using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian.

You agree not to use our website or services for any unlawful purpose or in violation of any applicable laws or regulations.

You must not:

  • Attempt to interfere with website security or functionality
  • Use automated systems, bots, or scraping tools to access the website
  • Upload or transmit viruses, malware, or malicious code
  • Attempt to gain unauthorized access to accounts, systems, or networks
  • Interfere with or disrupt the website or services

Any violation of these terms may result in termination or restriction of access to our Services.


2. Products and Services

Kute Riot offers clothing, fashion accessories, and related lifestyle products.

We reserve the right to:

  • Modify, update, or discontinue any product at any time without notice
  • Limit quantities of any products purchased per customer or order
  • Refuse or cancel any order at our sole discretion

Product descriptions, images, availability, and pricing may be updated or corrected at any time without prior notice.


3. Pricing and Payment

All prices are listed in U.S. Dollars unless otherwise stated.

Payments are processed securely through third-party payment providers. Kute Riot does not store full payment card details.

By placing an order, you confirm that:

  • Payment information provided is accurate and valid
  • You are authorized to use the selected payment method
  • You understand that taxes, shipping fees, or additional charges may apply

For more information regarding disputes or chargebacks, please refer to our Refund Policy:
[Insert Link]


4. Order Acceptance and Cancellation

We reserve the right to accept, refuse, or cancel any order at our discretion.

Orders may be canceled in situations including:

  • Payment failure or authorization issues
  • Suspected fraudulent activity
  • Product unavailability
  • Pricing or system errors

Customers may request order changes or cancellations within the timeframe outlined in our shipping or cancellation policies. Once processing begins, changes may no longer be possible.


5. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

Kute Riot is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Incorrect or incomplete shipping addresses provided by the customer

Once an order has been shipped, responsibility for delivery transfers to the shipping carrier.


5A. Supplier and Fulfillment Partners

Kute Riot partners with trusted suppliers, manufacturers, and fulfillment providers to offer a curated selection of fashion products.

By placing an order, you acknowledge that certain items may be fulfilled, packaged, and shipped by third-party partners acting on behalf of Kute Riot.

These partners may ship products directly from their warehouses or fulfillment centers. Packaging, labels, or tracking information may reflect the fulfillment provider used.

This fulfillment structure allows us to offer a wider range of products while maintaining quality standards and efficient delivery.

All products are selected and reviewed to meet Kute Riot quality expectations regardless of fulfillment origin.


6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

For hygiene and safety reasons, certain items may be non-returnable, including:

  • Worn clothing items
  • Intimate apparel
  • Items not in original condition or packaging

Please review our Return Policy for full details before purchasing.


7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Text
  • Graphics
  • Design elements

is the property of Kute Riot and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Unauthorized use may result in legal action.


8. User Generated Content

If you submit content such as reviews, comments, photos, or other materials, you grant Kute Riot permission to use, display, and share that content for marketing and promotional purposes.

By submitting content, you confirm that:

  • You own or have rights to the content
  • The content does not infringe on any third-party rights
  • The content complies with applicable laws

We reserve the right to remove or edit user-generated content at our discretion.


9. Marketing Communications

By providing your contact information, you agree to receive communications from Kute Riot, including:

  • Order updates
  • Promotional emails
  • Product announcements
  • Marketing campaigns

You may opt out of promotional emails at any time using the unsubscribe link included in messages.


10. SMS and Text Message Marketing

If you opt in to SMS communications, you agree to receive automated text messages from Kute Riot.

Messages may include:

  • Order updates
  • Promotional offers
  • Product announcements

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying “STOP” to any SMS message.


11. Limitation of Liability

To the fullest extent permitted by law, Kute Riot shall not be liable for any damages arising from the use of our website or products, including but not limited to:

  • Indirect damages
  • lIncidental damages
  • Consequential damages
  • Loss of profits, data, or revenue

Our total liability shall not exceed the amount paid for the product purchased.


12. Accuracy of Information

We strive to ensure that all information on our website is accurate. However, we do not guarantee that product descriptions, pricing, or other content is error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


13. Third-Party Services

Our website may use or integrate third-party services, including payment processors, shipping carriers, and marketing platforms.

We are not responsible for the policies, actions, or performance of third-party services.


14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used, and protected.


15. Termination

We reserve the right to suspend or terminate access to our Services at any time if users violate these Terms of Service or engage in prohibited conduct.


15A. Customer Conduct and Service Refusal

Kute Riot is committed to maintaining respectful, professional, and safe communication across all customer interactions.

By using our website or contacting customer support, you agree to communicate in a respectful manner.

We reserve the right to refuse service, cancel orders, deny refunds, restrict support, or block access to customers who engage in unacceptable behavior.

Unacceptable behavior includes but is not limited to:

  • Abusive, threatening, or harassing communication
  • Discriminatory or offensive language
  • Fraudulent claims or misuse of refund systems
  • Repeated chargebacks without good-faith resolution attempts
  • Misrepresentation or false information
  • Excessive or disruptive communication

We may take any of the following actions:

  • Terminate customer support communication
  • Cancel current or future orders
  • Deny refund or return requests where abuse is identified
  • Restrict or block future purchases
  • Provide relevant order documentation to payment processors during dispute 

We aim to resolve issues fairly and professionally; however, respectful communication is required for support to continue.


16. Changes to Terms

Kute Riot may update these Terms of Service at any time.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website or services after changes constitutes acceptance of the updated Terms.


17. Contact Information

For any questions regarding these Terms of Service, please contact us at:

hello@shopkuteriot.com